faq

Frequently asked questions

FAQ

What is the difference between Morena (Vegan) or White Cane Sugar?


<h5 class="font_5">What is the difference between Morena (Vegan) or White Cane Sugar?</h5>

Morena Sugar is an all-natural, unrefined and pure cane sugar. It is made by squeezing and evaporating the juice from freshly harvested sugar cane. The result is a golden sweet crystal. It appears more yellow than White Cane Sugar. It is the most natural sugar to use. The granules are much larger in Morena therefor usually better for the body but can be used anywhere (avoid eyes).

Morena may harbor a sugary smell while white cane does not.

We use Zulka Morena Pure Cane Sugar, which is NON GMO verified




Activated Charcoal


Charcoal Sugar Scrubs contain Activated Charcoal. Activated charcoal is a fine black powder which can be made from bone char, coconut shells, peat, petroleum coke, coal, olive pits or sawdust. We use coconut sourced charcoal only; however, we do not procude this produce onsite. Due to the charcoal not being produced within the company we cannot guarantee to be 100% vegan at this time. Activated Charcaol draws bacteria, poisons, chemicals, dirt and other micro-particles to the surface of skin, helping you to achieve a flawless complexion and fight acne. Due to Activated charcoal being black it may leave staining residue on the skin. Extra washing or simply wiping the area of skin off with a cloth will resolve this.




How to use a Sugar Scrub


Scoop some of the scrub onto your hand and massage gently onto your skin for a minute or so (the scrub may actually tighten onto your skin like a masque). Leave on for 3 to 4 minutes before rinsing for best results. Skin should feel clean and smooth. Wipe away any excess oil if desired.




Benefit of Sugar Scrubs


Sugar Scrubs naturally exfoliate. Hydrating the skin by removing dead skin, clogged pores, bacteria, and can help create smoother, glowing skin. Sugar granules exfoliate by removing dead skin. Hydration takes place from the oils added to the scrub. Oils like Coconut, Olive, and Castor contain natural antibacterial & antifungal properties helping create a clean environment without the drying effects. *** We do not claim to treat or cure anything***




Vegan?


We thrive to use as many natural,organic and vegan products as possible. Due to the source of some products not being made on-site we cannot guarantee or claim all products are 100% Vegan. Example: Charcoal can be made from bone char. We use coconut sourced charcoal only however, we do not procude this produce on-site.




Label Smearing


We thrive to use paper, or recycled paper labeling which is much more biodegradable. Due to this smearing or ink transfer is not uncommon.




Irritation?


All of our products are made from natural or organic ingredients. However, this does not guarantee no allergens or sensitivity concerns. If irritation occurs discontinue use immediately.




Melt Warning


Some products are made with ingredients that allow it to soften around body temperature. During hot temperature it may soften or melt. During cold temperature it may harden. If you have any concerns please contact us.




Animal Testing


We do not test our products on animals. Any and all testing is done on human volunteers.




Recycle!


Our products are designed to produce little waste onto the earth. All containers are meant to be reusable. Simply wash out container with the dish soap of your choice and feel free to reuse. Double washes may be necessary due to oil in some products. Ideas: Large-Medium Glass jars -Hair tie holders- food storage Medium-Small Jars/tins- earing holders Tins- medication containers




Palm Oil?


Yes, we use palm oil in our cold process soap making. We purchase our palm and other oils from BrambleBerry.com as stated per their website this product comes from a supplier that's part of the Roundtable on Sustainable Palm Oil*

For more information, please see https://rspo.org/

or

https://www.brambleberry.com/shop-by-product/ingredients/oils/palm-oil/V000541.html#q=palm%2Boil&lang=default&start=1




Local Pickup


We are Las Vegas locals!

$5 Local drop-off is offered for those looking to save money on shipping.

Simply select "Local drop-off" at checkout, you will then receive a correspondence email for a drop off time frame. (3-5 business days depending on order quantity)

***Must be within Las Vegas City limits. Order drop off cost may be subject to change if distance exceeds drop off range. *** If any alteration is needed an email will be sent prior to drop off :)

Expectation for local drop off schedule is the following:

North Las Vegas/ Summerlin - Wednesday's & Saturday’s

South Las Vegas/Henderson – Thursday’s & Sunday's

West Las Vegas/Henderson – Thursday’s & Sunday's

East Las Vegas - Friday’s

The Starbucks pickup address will be provided; however, farmers market pickup is also available upon request. List of markets available on MoonFarmz home page.

You can do so with the email correspondence for available time slots. (3-5 business days depending on order quantity)